Hotel Details, Amenities and Guest Information

Where is the hotel located?
Imerovigli, Santorini 84700 Greece
What is the hotel phone number and email?
Resort Phone: + 0030 2286021300
Email: [email protected]
Can I text the hotel?
No, text communicate with the hotel is not currently available.
What time is check in and checkout at the hotel?
Check in is at 3:00 PM and check out is at 11:00 AM. local time.
Is there a late check-out fee?
Late check out may be requested and is subject to availability. Late check out fees apply beginning at 2:00 PM.
Total rooms
22 Suites/Rooms and 1 Two Bedroom Villa
Total suites and residences
1 Two Bedroom Villa with private pool, 2 Grace Suites with Plunge Pool, 1 VIP Suite with Plunge Pool, 2 Superior Suites with Plunge Pool, 6 Junior Suites with Plunge Pool, 7 Deluxe Room with Plunge, 1 Junior Suite and 1 Deluxe room, and 2 Infinity Suites.
Smoking
Grace hotel is a non-smoking property indoors. Outdoor smoking is allowed at private balconies restaurant and bar.
Parking
Self service parking is available.
Cancellation Policy
Cancellation policies vary depending on the dates of your reservation, the offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.

Is there anything new or noteworthy about renovations?
There are no upcoming renovations scheduled for Grace hotel.
Seasonal Closures
Property typically remains closed November till 14th April.
Can I dine anywhere in the resort?
If not a resident, only at the Restaurant and Bar.

The health and safety of our guests and employees are of the utmost importance to us. Please call + 0030 2286021300 or email reservations at [email protected] with questions and for more information.

Can the hotel pick me up?
Pick-ups are pre-arranged with the concierge. Additional fees apply.
How far is the hotel from the airport?
Grace Hotel is 9km (20 mins by car) from Airport
Does your resort offer a shuttle service?
Yes 100 Euros each way
What are the various costs for a limo/taxi/town car etc.?
This varies depending the destination on the island and the type of car. Prices may range between 25 – 45 Euros.

What Currency is Accepted?
Currency accepted is the Euro.
Quels sont les modes de paiement acceptés ?
American Express, MasterCard et Visa
Y a-t-il un supplément pour les personnes supplémentaires dans la chambre ?
Il n'y a pas de supplément pour les personnes supplémentaires dans la chambre.

What is the pet fee?
With the exception of support animals pets are not allowed at Grace Hotel
Support animals allowed?
Yes, support animals are allowed.
Are there any weight or breed limits?
Yes, animals should weigh no more than 15kg.

Do you have laundry and dry cleaning facilities?
Yes, we have an external laundry and dry cleaning facility
How do I get my clothes pressed?
This can be coordinated with the concierge team. Additional fees apply.
Do you have a lost and found?
Yes, Grace hotel does have a lost and found. Please contact the concierge with questions.
En quoi consiste votre service de préparation à la nuit ?
Le service de préparation à la nuit comprend la préparation de la chambre pour la soirée et la préparation de la salle de bains pour le matin. La chambre et la salle de bains sont rafraîchies dans le cadre de ce service, tandis que des équipements supplémentaires sont placés dans la chambre.
How frequent is housekeeping?
Housekeeping is twice daily, morning and evening turndown service unless requested otherwise. Towel change upon request.
Y a-t-il des frais pour la blanchisserie ?
Les services de blanchisserie sont facturés individuellement.
Heure de ramassage et heure de fin du service de blanchisserie ?
Cela varie en fonction des besoins des clients.

Avez-vous des résidences à vendre ici ?
Non, il n'y a pas de résidences disponibles à la vente.

Do you have babysitting/child care available?
Yes, our Concierge can assist with any child care services.
Avez-vous un menu enfant ?
Oui, un menu enfant est disponible dans tous les restaurants et pour les repas en chambre.
Do you have cribs?
Yes, cribs are available for the Villa only.
Avez-vous des chaises hautes ?
Oui, une chaise haute est disponible sur demande.
Do you provide custom itineraries?
Yes, our concierge can provide a custom itinerary.
Do you have a minimum age requirement for guests?
Yes, 14 years of age. Children below the age of 14 years old are allowed only in The Villa.

Pool Available
Yes, the pool is open 11:00 AM – 6:00 PM
Spa on Site
No, there is not a spa on-site.
Fitness Center on Site
Yes, there is a fitness center available at the property
Tennis Information
No, there is no tennis available on-site
Golf Information
No, there is no golf located on-site.
Other Wellness
There is a yoga and Pilates studio available at the property.

Hotel Details, Amenities and Guest Information | Grace Hotel Santorini