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Hôtel Jerome

Hotel Information | Hotel Jerome

Informations sur la station

  • Where is the hotel located?
    330 East Main Street, Aspen, CO 81611
  • What is the hotel phone number and email?
    Resort Phone: 855.331.7213 toll free or 970.920.1000
  • What time is check in and checkout at the hotel?
    Check in is at 4PM and check out is at 11AM Mountain Standard Time.
  • Is there a late check-out fee?
    Late checkouts are complimentary until 1PM on the date of departure. Late checkouts occurring between 1 and 3PM are subject to a half-day charge. Late checkouts occurring after 3PM are subject to a full-day charge.
  • Can guests check in early?
    Early check-in is based on availability. Contact the resort with inquiries.
  • Total rooms
    99 hotel rooms, 16 double rooms, two penthouses.
  • Meeting Rooms? 
    • Aspen Times
    • Dunaway
    • Antler Ball
    • Ballroom
    • Prospect Courtyard (Outside)
  • Smoking
    In consideration of all our guests at Hotel Jerome, we are a non-smoking property. Smoking in rooms will result in a post check-out charge of $500.
  • Parking
    Parking is available for $60 per night.
  • Cancellation Policy
    Cancellation policies vary depending on the dates of your reservation, offer or room type selected. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance please contact the hotel directly.

Mises à jour sur les hôtels

  • Is there anything new or noteworthy about renovations?
    There are no upcoming renovations scheduled for Hotel Jerome.
  • Seasonal Closures
    Yes. Hotel Jerome typically closes in the spring.
  • Can I dine anywhere in the resort?
    Yes, Hotel Jerome offers dining in Prospect (Breakfast, lunch and dinner); Casual dining in J Bar; dining in the Living Room, The Prospect Courtyard (outside, weather permitting), Coffee and pastries are available at Felix Roasting Co. and cocktails and small bites are served at Bad Harriet, a speakeasy located beneath the historic Aspen Times building. Hotel Jerome also offers In-Room dining.
  • What are the opening hours for Hotel Jerome’s dining establishments?
    Prospect and Prospect Courtyard
    Breakfast 7-11:30AM | Lunch 11:30AM – 4PM | Dinner 4-10PM
    J Bar
    Lunch 11:30AM – 4PM | Dinner 4-11PM
    Living Room
    Breakfast 7-11:30AM | Lunch 11:30AM – 4PM | Dinner 4-11PM
    In-room Dining
    Breakfast 7-11:30AM | Lunch 11:30AM – 4PM | Dinner 4-11PM

Frais de séjour

  • Votre établissement facture-t-il des frais de séjour ?
    Oui, des frais de séjour sont facturés.
  • How much is the resort fee per room?
    The resort fee is $60 per bedroom per night.
  • Les frais de séjour sont-ils un montant fixe par chambre ?
    Oui, les frais de séjour sont un montant fixe.
  • Les frais de séjour varient-ils selon la saison ?
    Non, les frais de séjour ne varient pas selon la saison.
  • What items are included in the Resort Fee?
    Airport transportation at request by guest upon arrival at Aspen Airport
    Transportation within Aspen at request by guest
    Ski shuttle services
    Outdoor heated pool and fitness center access
    In room coffee and tea
    Welcome beverage upon arrival
    High speed internet

Health and Services

  • The health and safety of our guests and employees are of the utmost importance to us. Please call 855-331-7213 toll free or 970-920-1000 or email reservations at  [email protected] with questions and for more information.

Transport

  • Can the hotel pick me up?
    Private pick-ups may be arranged through our concierge team. Additional fees apply. Complimentary shuttle service is available by calling upon arrival at Aspen Airport.
  • How far is the hotel from the airport?
    Hotel Jerome is 3 miles (approximately 15 minutes) from Aspen Airport
  • Does your resort offer a shuttle service?
    Complimentary service available in and around town (within the city limits)
  • What are the various costs for a limo/taxi/town car etc.?
    Local taxis and private vehicles are readily available for transportation within the Aspen area. Our concierge is available to schedule taxi services and/or private car services upon request.

Paiement

  • Quelle devise est acceptée ?
    La devise acceptée est le dollar américain.
  • Quels sont les modes de paiement acceptés ?
    American Express, Discover, MasterCard et Visa
  • Is there a cost for additional guests in room?
    There is not a cost for additional guests in the room. Rollaway beds are available at a rate of $50 for one evening and $100 for two evenings or more. Pack and play systems are available and complimentary.
  • Is there a cost for booking connecting rooms?
    No, connecting rooms are complimentary (subject to availability)

Règles relatives aux animaux domestiques

  • What is the pet fee?
    Hotel Jerome is dog friendly. There is a cleaning fee of $100 per stay.
  • Nombre d'animaux domestiques autorisés ?
    Deux animaux domestiques maximum sont autorisés.
  • Special pet amenities and services?
    Pet amenities are provided in the room upon arrival (dog bed, treats, water bowl and toy). Hotel Jerome concierge can advise on dog-friendly experiences to enjoy together, dog walking services, or pet sitting services while you are out of the room.
  • Support animals allowed?
    Yes, service animals are allowed.
  • Are there any weight or breed limits?
    No, there are not any weight or breed limits. Cats are also permitted, but guest is responsible for any damage to the room.
  • What is provided with the pet fee?
    Pet amenities are provided in the room upon arrival (Dog bed, food and water bowls, etc.)

Services d'entretien ménager et de blanchisserie

  • Do you have laundry and dry cleaning facilities?
    No, dry cleaning facilities are not available. We provide a wash and fold service through our housekeeping department. Prices vary per the valet ticket.
  • How do I get my clothes pressed?
    Please call the front desk for items to be picked up and allow 2 hours for return.
  • Do you have a lost and found?
    Yes, Hotel Jerome does have a lost and found.
  • What does your turndown service entail?
    Turndown includes a preparation of the guest room for evening and preparation of the bathroom for the morning. The room and bathroom are refreshed as part of this service while extra amenities are placed in the room.
  • À quelle fréquence le ménage est-il effectué ?
    Le ménage est effectué deux fois par jour, le matin et le soir, sauf demande contraire.
  • Y a-t-il des frais pour la blanchisserie ?
    Les services de blanchisserie sont facturés individuellement.
  • Laundry pick up time and time to finish?
    Laundry received by 9am, returned by 7pm same day.

Équipements généraux

  • Multiple Restaurants on site
  • Consigne à bagages
  • Bureau de conciergerie
  • Complimentary welcome beverage upon arrival
  • Valet parking
  • Local Area Transportation
  • Heated outdoor pool & hot tub
  • Centre de remise en forme
  • On site spa, inquire with concierge for availability and booking
  • Wash and fold laundry service. Prices vary per the valet ticket
  • Retail available for purchase in J-Bar
  • Multilingual Team Members
  • Room Service Available
  • Coffres-forts individuels dans chaque chambre
  • Bespoke In-Room Coffee Service by Felix Roasting Co.
  • On-site adventure concierge, Wild Willow Outfitters
  • Bomber Ski demos & products available for purchase
  • Lexus complimentary test drive vehicles available upon request
  • Car Rental Service available upon request
  • Private transportation services available upon request

Accessibilité de l'hôtel

Résidences

  • Avez-vous des résidences à vendre ici ?
    Non, il n'y a pas de résidences disponibles à la vente.

Famille

  • Do you have babysitting/child care available?
    Yes, our Concierge can assist with any child care services.
  • Avez-vous un menu enfant ?
    Oui, un menu enfant est disponible dans tous les restaurants et pour les repas en chambre.
  • Avez-vous des lits bébé ?
    Oui, des lits bébé sont disponibles sur demande.
  • Avez-vous des chaises hautes ?
    Oui, une chaise haute est disponible sur demande.
  • Do you provide custom itineraries?
    Yes, our concierge can provide a custom itinerary.
  • Do you have a minimum age requirement for guests?
    No, guests of all ages are welcome at Hotel Jerome.

Spa et équipements de loisirs

  • Pool Available
    No, there is no pool located within the Spa. Hotel guests may access the outdoor pool and accompanying hot tubs.
  • Spa on Site
    Yes, Yarrow Spa at Hotel Jerome. Auberge Spa hours are 10am-4pm (Subject to change)
  • Fitness Center on Site
    Yes, there is a fitness center on-site.
  • Tennis Information
    No, there is no tennis available on-site
  • Golf Information
    No, there is no golf located on-site.
ASPEN | 330 East Main Street, Aspen, Colorado 81611
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